After-hours calls go unanswered
The desk closes at six. Guests keep calling until midnight — and book wherever someone picks up.
AI voice concierge · phone, chat & WhatsApp
The phone rings at 2:47. welcomr answers.
welcomr is the AI voice concierge for hotels, clinics, salons, and any business with a front desk. It answers calls, chat and WhatsApp, books straight into your systems, and greets every caller in their own language — around the clock.
- GDPR compliant
- EU data hosting
- 60-day money-back guarantee
- Live in 4 weeks
Incoming call — answered
02:47
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Caller
Hi — do you still have a room for two this weekend?
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welcomr
We do — a double from Friday to Sunday. Shall I book it for you?
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Caller
Yes please, under the name Rossi.
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welcomr
Done, Ms. Rossi — your confirmation is on its way to your phone. Sleep well.
Booked at 02:48 — your team finds it in the morning
The problem
Every missed call is a guest who books elsewhere
Your front desk can't be everywhere. After-hours calls go unanswered, bookings slip away, and staff burn out on repetitive questions.
Slow replies lose bookings
Slow responses lose up to 15% of potential bookings. Speed is the first thing customers judge.
Language barriers turn guests away
International callers expect service in their own language — at any hour, on any channel.
Your team is stretched thin
Reception staff spend their day on the same twenty questions instead of the guests in front of them.
The solution
One concierge. Every channel. Six languages.
welcomr answers calls, books appointments, and handles inquiries via voice, chat, phone, or WhatsApp — and hands over to your team the moment a human touch is needed.
Natural conversations
- Voice and chat that sound human
- Understands context and complex requests
- No robotic responses
Every channel
- Website chat widget
- Phone integration
- WhatsApp Business
- Email handling
Seamless integration
- Connects to your CRM & booking systems (Mews, Salesforce, HubSpot)
- Payment links via Mollie/Stripe
- Works with existing booking systems
Multilingual by default
- Dutch, English, German, French, Spanish, Italian
- Automatic language detection
- Cultural awareness built-in
Smart analytics
- Track every conversation
- Booking attribution
- Customer satisfaction metrics
- Revenue insights
Fast rollout
- Live in 2–4 weeks
- Full training included
- Dedicated account manager
The rollout
From setup to success in 4 weeks
A clear, predictable rollout designed for busy teams.
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Week 1
Integration
- Connect to your CRM, booking, and business systems
- Configure payment gateways
- Design conversation flows
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Week 2
Customization
- Train AI on your business specifics
- Set up your services
- Configure appointment types
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Week 3
Testing
- UAT with your team
- Refine responses
- Train staff on the system
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Week 4
Launch
- Go live with monitoring
- Daily check-ins
- Optimization and refinement
Pricing
Pricing is a conversation, not a table.
No two front desks are the same. Channels, languages, call volume, integrations — they all shape your setup. Tell us about yours in a 20-minute call, and you'll have a tailored proposal within 48 hours.
Every rollout includes a 60-day money-back guarantee.
Questions
Common questions
Still have questions? We’ll answer quickly—like welcomr does.
Which systems do you integrate with?
We integrate with major CRMs (Salesforce, HubSpot), booking systems (Mews, Cloudbeds, Calendly), healthcare systems (LIS/LIMS), and custom solutions. Contact us for your specific needs.
How does the AI handle complex customer requests?
welcomr uses advanced conversational AI trained for customer service. It understands context, handles multi-step requests, and escalates to human staff when appropriate.
Is it GDPR compliant?
Yes. All data is hosted in EU servers (Frankfurt), we provide full DPAs, and we're compliant with Dutch and EU data protection regulations.
What if customers prefer speaking to a human?
welcomr seamlessly transfers to your staff when needed. You maintain full control and can set rules for when human handoff occurs.
How long does implementation take?
Most businesses are live in 2–4 weeks. Timeline depends on integration complexity and your availability for setup calls.
How is welcomr priced?
As a monthly subscription sized to your channels, languages, and conversation volume, plus a one-time setup. Book an intro call and you'll have a tailored proposal within 48 hours.
Can we try it first?
We offer a 60-day money-back guarantee. This ensures you get the full implementation and integration—if you're not satisfied, full refund.
What languages are supported?
Standard: Dutch, English, German, French, Spanish, Italian. Additional languages available on request.
Still have questions?
Ask a questionTalk to us
Ready to never miss a call again?
Join hotels, clinics, and service businesses who automate their front desk with AI.
Email: info@welcomr.ai